Frequently Asked Questions
Everything you need to know about your Moon Nude experience, from sizing to delivery.
What is the Moon Nude sizing philosophy?
Our collections are designed to celebrate all bodies. We provide a detailed size guide on every product page to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable, relaxed fit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate apparel items are final sale.
Are the materials used in Moon Nude products sustainable?
We are committed to ethical fashion. 80% of our current collection is crafted from organic cotton or recycled synthetic fibers, and we use eco-friendly dyes to minimize our environmental footprint.
How should I care for my Moon Nude garments?
To maintain the longevity and softness of your pieces, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and high-heat tumble drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.